Frequently asked questions

HOW CAN I GET A QUOTE?

Simply visit our Quote Page to book a cleaning and as you provide information about your house and schedule, your quote will dynamically adjust.

HOW IS PAYMENT RENDERED

If you are a contract client, services are paid for monthly in advance. We accept cash or electronic payments.

ARE CLEANING SUPPLIES AND EQUIPMENT INCLUDED

Absolutely, we come fully equipped! Each team rolls up to your doorstep with a vacuum cleaner that could probably lift a small car. Plus, they've got their own stash of cleaning potions! This means every superhero in our squad can tackle your home without twiddling their thumbs waiting for their partner to finish up. It's cleaning magic at its finest!

HOW MANY EMPLOYEES DO YOU SEND TO MY HOME?

usually we send out a team of four, one supervisor and three cleaning ladies. However, there are times when due to unforeseen circumstances we send a team of three.

WHAT IF I AM NOT HAPPY REGARDING MY CLEANING

Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.

CAN I TRUST EMPLOYEES THAT YOU SEND TO MY HOUSE?

Given that we operate within the private and personal spaces of our clients, we prioritise security highly. We thoroughly screen our employees through reference checks, maintain copies of their IDs, and prohibit personal bags from entering client premises. In the event of theft incidents, we have a comprehensive procedure established. Additionally, we are prepared to conduct polygraph tests on all our employees when deemed necessary.